6140 Sherbrooke West,
Montreal, QC, H4A 1Y3

Tuesday – Saturday
10AM – 6PM

Phone: (514) 446-4868

QUESTIONS

FREQUENTLY ASKED QUESTIONS

What courses does Naturalook Academy offer?

We specialize in professional hair treatments and extensions training, including Hair Botox, Nanoplastia, Keratin treatments, and various extension methods (Keratin Tip, Micro Ring, Tape-In, and V-Light extensions). Each course can be taken individually based on your specific interests and goals.

Do I need previous experience to enroll?

No prior experience is required for most of our courses. Our programs are designed to take you from beginner to professional level. However, basic hairstyling knowledge is helpful and some courses may have recommended prerequisites.

How long does it take to complete a course?

Course duration varies by program, typically ranging from 2-6 weeks depending on the complexity of the technique. Since our courses are self-paced, you can complete them faster or take more time as needed to master the skills.

Do you offer both online and in-person training?

Yes! We offer both online and in-person training options to suit different learning preferences. Our online courses provide the flexibility to learn from anywhere at your own pace, while our in-person sessions offer hands-on practice with direct instructor guidance. You can choose the format that works best for your schedule and learning style.

Will I receive a certificate upon completion?

Absolutely! Upon successful completion of any course, you'll receive an industry-recognized certificate that validates your expertise. This certification enhances your professional credibility and can be added to your portfolio or resume.

What is the wholesale pricing benefit for graduates?

Graduates gain exclusive access to distributor pricing on all professional products related to their training. This typically means up to 30% savings on materials, significantly improving your profit margins when offering these services to clients.

Can I get refund if I change my mind?

This online course includes immediate access to all course material and kit, so we do not offer refunds.

How is the kit delivered and what are the shipping details?

After you enroll in the training, we’ll dispatch the kit to the address you provided during registration. For international orders, we use DHL or FedEx, while Canadian orders are shipped via Canada Post. Shipping is complimentary within Canada. However, for locations outside of Canada, additional shipping fees will apply. We do not deliver to P.O boxes. All our packages are signature required to ensure that our products are getting to our customers safely. This protects your products from spoiling.

Do you offer payment plans?

Yes, we offer flexible payment options including Klarna to make our training accessible. With Klarna, you can split your course payment into manageable installments, allowing you to start your training immediately while spreading the cost over time.

How do I get started?

Simply browse our course catalog, select the program that interests you, and enroll online. You'll receive immediate access to begin your training. Our enrollment team is also available to help you choose the right course for your goals.

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